Organize your repairs and your after-sales services.
Create a Repair Slip every time you accept returned goods or produce an Intervention Slip for every field intervention. That way, you can plan and follow the progress of your teams’ work step by step.
Publish your Repair Slips or Intervention Slips online in the customer service space. Customers can track the progress of repairs, and exchange with you on any questions they may have.
Plan your technicians interventions and drop them in the calendar of the customer on its extranet. Your customer is informed of the date of your on-site visit! Make your customer sign the intervention slip on a tablet or a mobile device.
Manage after-sale exchanges and customer returns in your stock. Assign serial or batch numbers to your products to track their individual history. Interventions, repairs, modifications, everything is logged.
Below, you’ll find a selection of apps from the store to tailor the software to your own business.
Your models for standard intervention tickets
Manage the individual serial numbers of your items
Create you repair vouchers and SAV
Assign work to your teams depending on their availabilities
Easily manage your merchandise returns
Manage the inventory batch numbers and product tracking